Legal Notice

Unveil is a registered company, providing guided tours in Mechelen, Belgium. By accessing our website and services, you agree to comply with the terms of use and the privacy policies outlined here, in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and other applicable privacy laws.

Privacy

We respect your privacy and are committed to protecting your personal data. Personal data, as defined by Article 4 of the GDPR, refers to any information that relates to an identified or identifiable natural person. This includes your name, email address, payment information, and other details that you provide to us voluntarily.

All personal data collected through our website will be processed in accordance with the GDPR and other relevant laws, and will only be used for the purposes of providing our services, including but not limited to booking tours, processing payments, and sending confirmations or updates related to the services you request. Personal data will not be shared with third parties without your explicit consent, except where required by law.

Cookie Policy

We use cookies to enhance your experience on our website. By continuing to browse, you consent to our use of cookies, as described in our Cookie Policy. Cookies are small text files stored on your device that help us analyze how our site is used and allow us to improve its functionality.

You can control the use of cookies by adjusting your browser settings. However, please note that some features of our website may not function properly if cookies are disabled. For detailed information on how we use cookies and how you can manage them, please review our full Cookie Policy.

Ethical Guidelines

Unveil is committed to adhering to ethical guidelines that ensure our tours provide an honest, educational, and respectful portrayal of the history and culture of Mechelen. This commitment includes promoting cultural sensitivity and accuracy in all information provided during our tours.

Your Rights Under GDPR

Under the GDPR, you have various rights regarding the processing of your personal data, including:

  • Right of Access: You have the right to access the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can request that we delete your personal data under certain conditions (e.g., if the data is no longer necessary for the purposes it was collected for).
  • Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.
  • Right to Object: You can object to the processing of your personal data for specific reasons, including direct marketing.

Need Help? Connect With Us Instantly!

If you have any questions about our privacy policy, your rights under GDPR, or need assistance with your data, please contact us at team@unveil.be.

How to Delete Your Account

If you wish to delete your account and all associated personal data, please send an email to our support team at team@unveil.be with the subject "Request to Delete My Account". We will process your request in compliance with applicable data protection laws.